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Your privacy and security are our highest priority. Ensuring electronic access to state government information and services while maintaining privacy is a guiding principle of the state's Strategic Information Technology Plan. The Commonwealth of Kentucky collects only the personal information necessary to provide enhanced services to our citizens and customers. Please note that all non-exempt information collected by the Public Service Commission services may be subject to public disclosure under KRS 61.870, the Kentucky Open Records Act. However, public records containing information of a personal nature are protected from disclosure by the personal privacy exemption of state law. Personal data in our possession is maintained and used in ways that respect individual privacy. The Commonwealth educates our employees about the importance of protecting personal information and consumer privacy, and only authorized employees have access to personal information.
Depending on the situation, we may collect the following information about visitors to our Web site:
the e-mail addresses of those who communicate with us via e-mail
PubLic Service Commission Information Sharing
The Public Service Commission will not release personal information to third parties except where it is already provided by law for purposes of notification. We will not provide, rent or sell personal information to third parties for marketing programs or any other purpose. State law restricts the use of personally identifiable information for commercial purposes. Depending on the specific nature of the service, information may be shared with other state agencies as stated in KRS 61.878 (5). This statute allows for the exchange of public records or sharing of information between public agencies when the exchange is serving a legitimate governmental need or is necessary in the performance of a legitimate government function.
Public Service Commission and Internet Cookies
Cookies are short and simple text files stored on your computer by internet web sites to help identify users and enhance customer service. Public Service Commission sites may use cookies to customize and personalize your service transactions with state agencies. For example, web shopping sites may use cookies to keep track of customers and the contents of their shopping cart. In the event the Internet connection is broken or you wish to suspend shopping and resume at a later time, the cookie on your computer will maintain your computer's identity shopping cart information. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.
aggregate information about which pages consumers access or visit
information volunteered by the consumer, such as survey information.
This information is used only to improve the scope and content of the state's services on the Internet.